Melanie admits she is addicted to both physical and digital hoarding. She says her home is so filled with clutter, she can barely walk through it, and she stores over 100,000 videos, photos, selfies and screenshots on her phone. Melanie says she has a feeling of missing out if she doesn't constantly take a photo or video of what she sees or collect every knickknack that tempts her. Melanie's mother, Alisa, says her daughter is highly intelligent, a college graduate and has traveled the world, but claims that Melanie also uses her intelligence to control and manipulate others. Melanie's best friend, Austin, says Melanie must stop trying to fill a void in her life by collecting free things.