Fred and Cynthia claim their daughter, Crystal, is raising their 12-year-old grandson in a death trap! They say there is no running water, and the ceiling leaks; there are exposed wires, smoking electrical sockets, mice, and mold! They say their daughter's home is such a health hazard that it needs to be burned to the ground, and they claim they are finally ready to call CPS to protect their grandson. Crystal admits she hasn't cleaned in two years, and her home has become a living embodiment of how she feels on the inside due to her extensive childhood trauma. Dr. Phil is joined by Dr. Charles Sophy, and they both agree Crystal's son can never return to their nightmarish living conditions. You don't want to miss it!