Danielle has been suffering from Trichotillomania for the last 18 years, which means that she has a compulsion to pull her hair out. After she has pulled out her hair, she then bites the roots as she loves the crunching sound it makes. Danielle has several bald patches which has caused her to have a serious lack of confidence and she claims that she hasn't been able to go out with friends or enjoy a social life for a long time. Danielle is desperate to stop pulling her hair out, and her parents are equally desperate for her to.In family mediation, the family make an emotional plea in an attempt to help Danielle to overcome her condition.In therapy, The Speakmans discover that Danielle was badly bullied at school and as a result she began to pull her hair out.Can The Speakmans successfully treat Danielle? Will Danielle stop pulling her hair out? Can The Speakmans help Danielle gain back her confidence?