Cities across North America have answered the trivial cries of its citizens by creating non-vital 311 information hot lines. Rescue 311 brings you a snippet of the not-so real life stories of 3 illusive souls in desperate need of mediocre information. Join us as narrator William Spatner draws you into the life-changing event of Franky Franziano who was all too unaware of the by-laws governing human body disposal. See operators help Even Gibbet to grasp his lingering ‘identity’. Feel the torment as Mike Robson’s first impression work status is put in jeopardy. 311 operators were there.