In 2018, Michael, an entrepreneur and social media manager, says he was at the top of his career and organized a social media convention, TanaCon, aimed at connecting online content creators with fans. Unfortunately, Michael says due to unanticipated crowds and safety concerns, the convention was forced to shut down early, causing him to lose $750,000 and file bankruptcy. Michael says since then, he has received nothing but backlash, humiliation, and death threats online. Michael says he wrote to Dr. Phil seeking advice on how to move forward from the trauma he endured – as well as clear his name. Dr. Phil's team connects with references provided by Michael and a woman who says she attended the event.