Traffic officers McKirdy and Singh fall out over issuing a ticket to a family member but make up over some music at the end of their shift. City cops McLaren and Fletcher meet a familiar face while attending a bag snatch, and rural officers Mackay and McIntosh deal with some quarrelsome landowners. Call Centre Operator Maggie LeBeau has some useful advice for homebuyers, Sergeant Karen Ann Millar has to deal with a curry pie and a birthday cake, and Volunteer Officer Beattie finds himself following the leads of five dogs. The Chief explains the importance of listening to the public and the implausibility of some people's names, before heading to London for a press conference to launch a combined Scottish Police Force/London City Force initiative with an old colleague.