There's a big party brewing at the Motorway Hotel: the annual national Maize Maze awards is meant to be in town, but as the guests are due to arrive a huge fall of snow sends the M6 into chaos and threatens to ruin the whole event, sending owner Chris out with his snow shovel. When they do arrive there's some worry over whether entertainer Josh can pull off his edgy "Drag Granny" act to keep the punters amused.In the kitchen, Head Chef James is trying out apprentice Kaylan, who's quit his job as an estate agent to sweat over a hot stove, but he's tested to the limit with a challenge to cook some very expensive steaks to exacting standards, after a visit to the beautiful local farm where the beef is reared.For the Lewis family, owners of the hotel, there's a rare moment for reflection as Chris and Dawn share some long-forgotten pictures of the Moat House before it was even a hotel with new supremo daughter Emily. That's before they throw a dinner for all their longest serving staff including some, like pot-washer Ida, who've been there for decades.On the roads, a courier has slashed his tyres on a damaged kerb and recovery driver Greg is rushing to get him, and his parcels, back on the move. And when he's finished that, he's off to help boss Chris who's driven the ride-on mower into the Motorway Hotel's moat!