The shop is visited by (almost) Royalty as the current Miss Wales comes in for a cake to present to the winner of this year's event. It's a blast from the past for Gareth as he and Miss Wales were both professional models at the same agency.
The team are losing money not serving hot drinks that customers keep asking for. Despite being more of a squash man himself, Gareth agrees to put teas on the menu and the team head out for a tea-tasting session.
As Gareth and Ryan approach their 5-year anniversary, Ryan's brave enough to arrange a secret surprise for Gareth on a staff night out. Meanwhile, Emily works her decorating magic on a cake for shop superfan customer Aarifa who needs a showstopper for her sister's birthday.